Privacy Policy

 

Effective Date: Jan 1st 2026

At BuyHoreca, we are committed to safeguarding your privacy and handling your personal information with discretion, transparency, and care. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. 

  1. Information We Collect 
    To provide a seamless and efficient experience, we may collect the following information: Personal details such as name, company name, and contact information
    Delivery and billing addresses
    Payment details (processed securely via authorized providers)
    Order history and purchase preferences
    Communications with our team (via email, phone, or WhatsApp)
  2. How We Use Your Information 
    Your information is used to support and enhance your experience with BuyHoreca. This includes:
    Processing and fulfilling orders efficiently
    Coordinating deliveries and providing order updates
    Responding to inquiries and offering tailored support
    Improving our product offerings and service experience
    Sharing relevant updates, promotions, or service-related communications (where applicable)
  3. Data Protection & Security 
    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. All payment transactions are handled through secure and compliant payment gateways.
  4. Information Sharing 
    BuyHoreca does not sell or trade your personal information. We may share your data only when necessary with:
    Delivery and logistics partners
    Payment processing providers
    Service providers supporting our operations All third parties are expected to maintain confidentiality and data protection standards.
  5. Cookies & Website Usage 
    Our website may use cookies or similar technologies to enhance functionality, analyze usage, and improve performance. You may adjust your browser settings to manage cookie preferences.
  6. Data Retention 
    We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and maintain service quality.
  7. Your Rights 
    You have the right to:
    Request access to your personal data
    Request corrections or updates
    Request deletion of your data, where applicable Requests can be made by contacting our support team.
  8. Third-Party Links 
    Our website may contain links to external platforms. BuyHoreca is not responsible for the privacy practices or content of those websites.
  9. Updates to This Policy 
    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Continued use of our website indicates your acceptance of any updates.
  10. Contact Us 
    For any questions or concerns regarding this Privacy Policy, you may reach us via email, phone, or WhatsApp.
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